The pressures of the Covid era have not only created societal conflicts; they have also escalated the conflicts inside our own head. This ‘parts therapy’ practice helps you to prevent burnout, boost resilience and restore harmony to your inner life. Read the full...
Change happens from the inside out. That’s a popular piece of wisdom in the world of personal development and therapy. It focuses our attention on the ‘inner work’ rather than the outer circumstances of our life. And it’s a sound, empowering principle. Up to a...
Last year, I heard a striking story about customer service from an unexpected source. It cut through all the ‘best practice’ that you might read about in management textbooks or glean from customer satisfaction data. It was a story that inspired me and, at the same...
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